Last Updated: December 25, 2025
Introduction
Welcome to RISE (“RISE”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring you understand exactly how we collect, use, and safeguard your data. This Privacy Policy applies to the RISE mobile application (the "App") and our related website services.
By accessing or using RISE, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information:
- Your RISE account address and transactions may be recorded on a public blockchain, visible to the public. Blockchain data is public, immutable, and not controlled by RISE.
- We may collect limited personal information (such as name and email).
Fiat on-ramp and off-ramp services, including the collection of bank account information, are provided by third-party service providers. RISE does not directly store or control your full bank account credentials.
Technical Information:
- We collect technical information related to API usage, including your device's IP address, operating system version, app configuration, usage statistics, and timestamps of app usage. These logs are retained for a limited period for diagnostic and security purposes. We retain such information only for as long as necessary for security, compliance, and operational purposes, unless a longer retention period is required by law.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain the Service: To create your account, enable App features, and verify your identity.
- To Improve Our App: Analyzing usage trends to fix bugs and develop new features, and enhance the user experience of our app
- Communication: To send you service updates, security alerts, and support messages.
- Legal: To comply with legal obligations
- Marketing (Optional): With your consent, we may send you promotional materials. You can opt-out at any time.
3. How We Share Your Information
We may share your information only in the following circumstances:
- Service Providers: We may work with third-party vendors to help us operate the App. They have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.